Privacy Policy

Introduction

UrbanFlex is committed to protecting the privacy of visitors to our educational platform. This Privacy Policy explains how we collect, use, and safeguard information when you access our website and educational resources.

This policy applies to all information collected through our website located at our domain and any related services, sales, marketing, or events.

Information We Collect

Information You Provide Directly

When you contact us through our information request form, we collect:

• Name
• Email address
• Subject of inquiry
• Message content

This information is provided voluntarily when you choose to contact us with questions or requests for educational information.

Automatically Collected Information

We use only essential cookies required for basic website functionality. These include:

• Session cookies to maintain basic site functionality
• A cookie to remember your cookie consent preference

We do not use tracking cookies, analytics cookies, advertising cookies, or any third-party cookies that collect personal information.

How We Use Your Information

Information collected through our contact form is used exclusively for:

• Responding to your information requests
• Providing educational materials you have requested
• Clarifying content or answering questions about topics covered on our platform

We do not use contact information for marketing purposes, newsletters, promotional communications, or any purposes beyond responding to your specific inquiry.

Information Sharing and Disclosure

We do not sell, trade, rent, or otherwise share your personal information with third parties. Your contact information remains confidential and is used solely for the purpose of responding to your inquiry.

We may disclose information if required by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.

Data Security

We implement appropriate technical and organizational security measures to protect information submitted through our contact form. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Information submitted through our contact form is transmitted using standard security protocols. We maintain this information only for as long as necessary to respond to your inquiry.

Data Retention

Contact form submissions are retained for the period necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. We do not maintain long-term databases of contact information for marketing or other purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including:

• The right to access information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability

To exercise these rights, please contact us using the information provided on our contact page.

European Union Users

If you are located in the European Economic Area, our processing of your personal information is based on the following lawful bases:

• Your consent when you submit information through our contact form
• Our legitimate interest in responding to inquiries and providing educational information
• Compliance with legal obligations

You have the right to withdraw consent at any time and to lodge a complaint with a supervisory authority.

Children's Privacy

Our educational platform is intended for general audiences and is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.

Third-Party Links

Our website may contain references to external resources or scientific publications. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

UrbanFlex operates from the Czech Republic. If you are accessing our platform from outside the European Union, please be aware that information you provide may be transferred to, stored, and processed in the European Union. By using our platform and providing information, you consent to such transfer.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. The date of the most recent revision will be indicated at the top of this policy. We encourage you to review this policy periodically.

Material changes to this policy will be prominently indicated on our website. Continued use of our platform after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Legal Basis for Processing

We process personal information on the following legal bases:

• Consent: When you voluntarily provide information through our contact form
• Legitimate Interests: To respond to inquiries and fulfill our educational mission
• Legal Compliance: To comply with applicable laws and regulations

Cookies and Similar Technologies

As stated, we use only essential cookies required for basic website functionality. You can control cookie settings through your browser preferences. Disabling essential cookies may affect basic site functionality.

We do not use:

• Analytics or tracking cookies
• Advertising or marketing cookies
• Social media cookies
• Third-party cookies for data collection

For more information about our cookie practices, please see our Cookie Policy.